FAQ

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HoltePortalen

What do I do when I get a message about Signin callback or blank page when logging in to holteportalen.no?

The solution is to set the right time on your computer.

See norwegian guide here

 

How do I use Avvik samhandling for invited companies?

Holte Online

How do I access the VMWare Horizon Client via a terminal server?

The following addresses must be allowed in the firewall:

Holte.online:
IP: 213.180.78.36

Horizon Client:
Vss.holte.online:
IP: 213.180.78.37

And ports: 80/443/8443/4172

Byggsafe Total Online: How do I print to pdf?

Holte Online med MAC

How do I access local printers?

How do I access local disks?

Holte Online med Windows

How do I access local printers?

How do I access local disks?

SmartKalk

Is there an API for SmartKalk?

Yes, there is an API. By downloading the SDK from the link you get a test project with a help file with an overview of functions to help you get started.

For example, the API allows and retrieves data that you previously retrieved using the csv export in the Resource tab electronically.

Download SmartKalk API

How do I install using command line parameters?

Command line parameters for HolteSmartSetup.exe parameter descriptions:

  • /silent – Install without dialogs. Requires the rest of the parameters to be correct
  • ISInstallDir_SmartSenter=”C:\MinMappe” – Set installation folder
  • SQLSERVER_NAME=(local)\SQLEXPRESS – Set SQL Server
  • SQLSERVER_DATABASE=Hbs – Enter the database to be used, if it does not exist it will be created
  • SQLSERVER_USERNAME=sa – SQL user for connection to SQL Server
  • SQLSERVER_PASSWORD=******** – Password for SQL user
  • SQLSERVER_WINDOWSAUTHENTICATION=1 – Set to 0 if you want to use Windows authentication instead of username and password
  • HOLTE_INSTALL_MODE=CLIENT – Must be set to CLIENT if SQL Server is not to be considered installed
  • HOLTE_SKIP_SQLSCRIPTS=true – Set to true if you only want to install program files and not configure database

Example #1
Install without user interaction with existing SQL Server:

HolteSmartSetup.exe /silent HOLTE_INSTALL_MODE=CLIENT SQLSERVER_NAME=(local)\INSTANCENAME SQLSERVER_DATABASE=Hbs SQLSERVER_USERNAME=sa SQLSERVER_PASSWORD=********

Example #2
Install without user interaction against an existing SQL Server without attempting to run SQL Scripts. Does not contain sql user and password. The user will then have difficulties with certain administrative functions such as backup.exe. Should only be omitted in cases where there are own resources that deal with backup, upgrade and the like. See also registry settings.

HolteSmartSetup.exe /silent HOLTE_INSTALL_MODE=CLIENT SQLSERVER_NAME=(local)\INSTANCENAME SQLSERVER_DATABASE=Hbs HOLTE_SKIP_SQLSCRIPTS=true

We also have msi-package available. Please contact support.

How can I disable automatic program update?

It is possible to deactivate automatic check for update and the possibility to update the program using the help-menu. One can also disable the ability to start database backup. This is helpful for customers who have outsourced the operation of the program so that the customer does not have to update themselves. To deactivate, use the following registry keys:

Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Holte Byggsafe\Install]
“DisableSoftwareUpdate”=”True”
“DisableBackup”=”True”

If you try to update manually during the help menu, you will get the following message: “Check for program update – Software update is disabled by your network administrator”

If you attempt to start a backup, you will get the following message: “Information – This feature is not available. Backup is taken care of by your administrator”.

The program will not start because SQL Server has stopped on the machine. How can I start it again?

What are the system requirements for SmartKalk?

Smart Senter works with the following OS:

  • Windows 7 minimums requirement on new installation
  • Windows 8
  • Windows 10

Smart Senter can also run on different server solutions.

Smart Senter works with the following MS SQL Server versions:

  • MS SQL 2008
  • MS SQL 2008 R2
  • MS SQL 2012
  • MS SQL 2014
  • MS SQL 2016

MS SQL Express version 2012 SP3 is included in the installationset.

Recommended machine requirements based on .NET and MS SQL Server’s requirements:

  • RAM: Recommended 2 GB, minimum 1 GB
  • Storage (minimum):
    • 32-bit: 1,5 GB (1 GB without SQL Server)
    • 64-bit: 2,5 GB (2 GB without SQL Server)
  • Processor: 2.0 GHz or faster
  • Graphics card: 3D accelerated graphics card with minimum 128 MB RAM (important for 3D-view of ifc)

SmartKalk is built on .Net framework 4.6.2 and SQL Server and the requirements are reflected in their system requirements. Read more about them here:
.NET Framework 4.6.2: https://msdn.microsoft.com/nb-no/library/8z6watww(v=vs.110).aspx
SQL Server 2012:  https://msdn.microsoft.com/en-us/library/ms143506(v=sql.110).aspx

Tablets:
Smart Senter is not designed for use on tablets.

For Online:
Online connection: For a satisfactory experience, a minimum of 100 kbps per connected user should be calculated. Recommended is about 500kbps per connected user. The faster the connection, the more responsive the experience will be.

Minimum hardware requirements:

Windows 7 SP 1
1 GB RAM (Recommended: 4 GB RAM)
Intel i3 or equivalent CPU
Video card that handles 1920×1080 resolution (HD)

For Mac:
OS X v 10.4.6 or later operating system. To make our applications work on a Mac, there are three options:

1. Holte Online
For Byggsafe Total and Smart Senter we recommend Holte Online. The customer log in and start the programs via a Horizon client.
We recommend using the latest version of the OS..

2. Parallels
Parallels allow you to run Mac OS and Windows applications simultaneously. Parallels and Windows must be purchased separately.

3. Bootcamp
You can choose the operating system when starting the machine. Boot Camp is built into Mac OS. Windows must be purchased separately.

 

How can I download and install MS SQL server and SmartSenter in two steps?

JobOffice

Questions about JobOffice?

Follow this link to find tips and tricks and frequently asked questions (norwegian).

Byggsafe Total

How do I get started with Byggsafe Total-app?

What are the system requirements for Byggsafe Total?

Byggsafe Total works with the following OS:

  • Windows 7 minimum requriement on new installation
  • Windows 8
  • Windows 10

Byggsafe Total can also run on different server solutions.

Byggsafe Total works with the following MS SQL Server versions:

  • MS SQL 2008
  • MS SQL 2008 R2
  • MS SQL 2012
  • MS SQL 2014
  • MS SQL 2016

MS SQL Express versjon 2012 SP3 is included in the installationset.

Recommended machine requirements based on .NET and MS SQL Server’s requirements:

RAM: 1 GB
Storage: Minimum 711 MB
Processor: 2.0 GHz or faster

Byggsafe Total is built on .Net framwork 4.5.1 (4.6.2 for Holteportal synchronization) and SQL Server and the requirements are reflected in their system requirements. Read more here:
SQL Server 2012:  https://msdn.microsoft.com/en-us/library/ms143506(v=sql.110).aspx

Tablets:
Byggsafe Total is not designed for use on tablets.

For Online:
Online connection: For a satisfactory experience, a minimum of 100 kbps per connected user should be calculated. Recommended is about 500kbps per connected user. The faster the connection, the more responsive the experience will be.

Minimum hardware requirements:

Windows 7 SP 1
1 GB RAM (Recommended: 4 GB RAM)
Intel i3 or equivalent CPU
Video card that handles 1920×1080 resolution (HD)

For Mac:

OS X v 10.4.6 or later operating system. To make our applications work on a Mac, there are three options:

1. Holte Online
For Byggsafe Total and Smart Senter we recommend Holte Online. The customer log in and start the programs via a Horizon client.
We recommend using the latest version of the OS..

2. Parallels
Parallels allow you to run Mac OS and Windows applications simultaneously. Parallels and Windows must be purchased separately.

3. Bootcamp
You can choose the operating system when starting the machine. Boot Camp is built into Mac OS. Windows must be purchased separately.

The program will not start because SQL Server has stopped on the machine. How can I start it again?

Fagtorget

Pop-up blocker issues?

  1. Click the Tool button in the top right
  2. Then select tools and uncheck the pop-up blocker
  3. Save changes